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Installing an app

Last updated: October 16, 2026

Who can do this: administrators and owners.

What it does

A listing has five sections. Overview shows screenshots and a description, and Pricing, Changelog, Reviews and Resources follow it. Beside the app name are the star rating and the number of active installs. A tick against the developer means Lucrii publishes the app itself.

Install opens a consent screen. It lists the permissions the app needs, split into what it can read and what it can change. It also links to the developer’s terms and privacy policy. Lucrii installs the app only once you confirm on that screen.

Before you start

Administrators and owners see the Install button. Demo organisations never show it. Everyone else reads the listing without it.

How to use it

  1. Open an app from the App Store.
  2. Read down the page, or use the links on the right to jump to Overview, Pricing, Changelog, Reviews or Resources.
  3. Select a screenshot to open it full size. The left and right arrow keys step through the others.
  4. Select Install.
  5. Read the permissions and select Install again to confirm.

Resources lists the app’s privacy policy, terms, developer, support address and documentation. A row the developer left blank says no document provided. So does a link that is not a web address or an email address.

Troubleshooting

The Install or Manage button is missing, and the page says it could not load whether your organisation has this app installed. That means Lucrii cannot check your installed apps. That check is what tells you whether the app is already installed. Try again shortly.

  • Browsing the App Store: Browse the App Store for apps to install, using the search box, the sort and the View installed only switch.
  • Managing an installed app: Set up an installed app on its installation page, update it, reconnect it when it asks, or uninstall it.
  • Rating and reviewing an app: Leave one review per app for your organisation, and sort and filter what everyone else wrote on the reviews page.

Changes