---
title: The inbox
id: inbox.overview
description: "See the orders and tasks you are working on in one list, with a dot against anything that has changed since you last looked."
lastUpdated: 2026-10-16
order: 10
---

## What it does

Orders and tasks share one list. A blue dot at the left of a row means something on that order or task has changed since you last opened it. The dot's tooltip counts the updates.

The list has these columns.

| Column          | What it shows                                        |
| --------------- | ---------------------------------------------------- |
| ID              | The order or task number, with its status badge      |
| Title           | The task's title, filled for tasks                   |
| Priority        | The task's priority, filled for tasks                |
| Contact         | The customer or vendor, filled for orders            |
| Due Date        | The order's expected date or the task's due date     |
| Payment Due     | The date payment falls due, filled for orders        |
| Assignee        | The team and person it is assigned to                |
| Latest Activity | The latest update and when it happened               |

A Due Date or a Payment Due that has arrived or passed turns red, with a warning icon. Lucrii judges this by your organisation's calendar and ignores yours. The date then reads the same for everyone and on the document sent about it.

Tick the box at the start of a row to select it. Ticked rows bring up a bar at the top of the list, as [Work boards and tasks](/docs/boards/overview.md) describes. Mark as Read on the bar marks each ticked row as read, as opening it does. It changes nothing on the orders and tasks themselves. A row you have already read stays as it is.

Mark as Read runs as soon as you select it. Lucrii then says how many it marked, as in "2 orders and tasks marked as read". For ticked rows, that number counts every row you ticked, read or not. For every matching row, it counts only the rows that were still unread.

Switching between My Inbox and My Teams' Inbox clears what is ticked. The count of matching rows follows the tab you are on.

## Before you start

An order or task appears in your inbox when you are its assignee or watch it. It also appears when it has nobody assigned and belongs to one of your teams. Anything with an unread update appears regardless.

On an order with nobody assigned that belongs to your team, Mark as Read also clears your teammates' unread note updates. Opening the order does the same. A teammate who watches the order keeps theirs.

A won or lost quote leaves the list, as does a closed or cancelled sales order or purchase order, or a completed task. The exception is one with an unread update left on it.

Mark as Read on every matching row stops after 5,000 rows. If unread rows remain, the message ends "Some are still unread. Run Mark as Read again".

## How to use it

1. Select a column heading to sort by it.
2. Type in the search box above the list to narrow the list.
3. Select a row to open the order or task behind it. Lucrii marks it as read. The dot goes with it.
4. Tick the rows you have dealt with, then select Mark as Read. The dots go from those rows.
5. To mark every row the list matches, tick the box at the top of the list. Where more rows match than the list shows, select the link that offers them all, as in Select All 48 Orders and Tasks. Then select Mark as Read.

Lucrii keeps the tab, the filters, the search and the sort in the address of the page.

## Related

- [Views and My Teams' Inbox](/docs/inbox/views.md): Switch between the My Inbox and My Teams' Inbox tabs, choose All or Unread, and filter either list by type, status, priority, due date or assignee.
- [The Hermes inbox summary](/docs/inbox/hermes-summary.md): Read a short summary Hermes writes above the inbox, which Lucrii keeps until the part of the day ends or your orders or notifications change.
- [Quotes, sales orders and purchase orders](/docs/orders/overview.md): Switch between the quotes, sales orders and purchase orders lists, each with figures above it and views that filter it by status.

## Changes

- [Filters and Mark as Read in the inbox](/changelog/2026-10-16#2026-10-16-filters-and-mark-as-read-in-the-inbox) - 2026-10-16
- [Help pages for every feature](/changelog/2026-09-30#2026-09-30-help-pages-for-every-feature) - 2026-09-30
- [Scrolling and empty lists](/changelog/2026-09-30#2026-09-30-scrolling-and-empty-lists) - 2026-09-30